Privacy Policy

Last Updated: October 2025

Myrathos Bastion is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social casino entertainment platform. This policy complies with the New Zealand Privacy Act 2020 and international data protection regulations.

1. Information We Collect

Personal Information

We may collect the following personal information:

Account Information: Username, email address, date of birth, country of residence
Contact Information: Email address, communication preferences
Verification Information: Age verification data, identity documents if required
Profile Information: Avatar, display preferences, gaming preferences

Usage Information

We automatically collect certain information when you use our platform:

Gaming Activity: Games played, session duration, virtual currency balance, gameplay patterns
Device Information: IP address, device type, operating system, browser type
Log Data: Access times, pages viewed, links clicked, errors encountered
Analytics Data: User behavior, feature usage, platform performance metrics

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for detailed information.

2. How We Use Your Information

We use collected information for the following purposes:

Platform Operations

Creating and managing your account
Providing access to games and features
Processing your requests and communications
Maintaining platform security and integrity

Legal Compliance

Verifying age and eligibility (18+ requirement)
Complying with legal obligations and regulations
Preventing fraud, abuse, and illegal activities
Enforcing our Terms and Conditions

Improvement and Analytics

Analyzing platform usage and performance
Improving features and user experience
Developing new games and features
Conducting research and statistical analysis

Communication

Sending service-related notifications
Responding to your inquiries and support requests
Sending updates about platform changes (with consent)
Providing responsible gaming information and resources

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

Cloud hosting and data storage providers
Analytics and performance monitoring services
Customer support platforms
Age verification services

All service providers are contractually obligated to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose information when required by law or in response to:

Court orders, subpoenas, or legal processes
Requests from law enforcement or regulatory authorities
Protection of our legal rights and property
Prevention of fraud or illegal activities
Protection of user safety and public interest

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Data Storage and Security

Security Measures

We implement appropriate technical and organizational measures to protect your information:

Encryption of data in transit and at rest
Secure server infrastructure and access controls
Regular security audits and vulnerability assessments
Employee training on data protection practices
Incident response and breach notification procedures

Data Retention

We retain your information for as long as:

Your account is active
Needed to provide our services
Required by law or regulatory obligations
Necessary for legitimate business purposes

After retention periods expire, we securely delete or anonymize your information.

5. Your Rights and Choices

Under the New Zealand Privacy Act 2020, you have the following rights:

Access and Correction

Right to Access: Request copies of your personal information
Right to Correction: Request correction of inaccurate or incomplete information
Right to Deletion: Request deletion of your information (subject to legal obligations)

Control and Consent

Marketing Communications: Opt out of promotional emails at any time
Cookie Preferences: Manage cookie settings in your browser
Account Closure: Request account deletion at any time

Exercising Your Rights

To exercise any of these rights, contact us at:

Email: support@myrathosbastion.com
Or visit our Contact Us page

We will respond to your request within 20 working days as required by New Zealand law.

6. Children's Privacy

Our platform is strictly for users aged 18 and over. We do not knowingly collect information from individuals under 18. If we discover we have collected information from someone under 18, we will delete it immediately. If you believe we have collected information from a minor, please contact us immediately.

7. International Data Transfers

Your information may be transferred to and processed in countries outside New Zealand. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Third-Party Links

Our platform may contain links to third-party websites, including support organizations. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email or prominent platform notice. Your continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

Email: support@myrathosbastion.com
Contact Form

Privacy Complaints

If you are not satisfied with our response to your privacy concern, you may lodge a complaint with the New Zealand Privacy Commissioner:

Office of the Privacy Commissioner
Website: www.privacy.org.nz
Phone: 0800 803 909

11. Responsible Gaming and Privacy

We may use your gaming activity data to identify patterns that suggest problematic gaming behavior. If we identify concerning patterns, we may:

Send responsible gaming messages and resources
Implement temporary account restrictions
Contact you to offer support resources

This monitoring is conducted solely for player protection and wellbeing purposes.